End-user has received ‘upstream connection failed’, indicating that the underlying resource is not up/changed IP.
Category:
Connector Diagnostics
The end-user receives this message on sign-in:
Message: upstream connection failed
Action: The upstream host could be downThis indicates the Agilicus Connector is up, and the user was able to sign in correctly, however, the customer-supplied application is either down, or unreachable from the Agilicus Connector.
A common issue is a change in IP/port of the application, you may change this as below.
To diagnose the issue, use the detailed stats from the connector overview page:
